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COVID-19 Office Updates

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COVID recovery safety first

Family EyeCare Clinic ReOpening & Offering Appointments!

PREVENT THE SPREAD OF COVID-19

ADHERE TO PRECAUTIONS

When patients are scheduled we are asking our patients to please follow through on all tasks prior to arriving:

1.  Bring your own mask and it MUST be worn.  Chain supply for this item is difficult and expensive.  Our team will be wearing masks, shields and gloves as needed.

2.  We will be emailing and texting you links for forms that MUST be completed prior to arrival.  & days prior you will have a history form and registration form to complete.

Medical history form:  https://www.familyeyecareclinic.biz/contact-us/medical-history-form/

Patient Registration form: https://www.familyeyecareclinic.biz/contact-us/patient-registration-form/

3.  2 hours prior to your exam you will be texted a wellness form asking you about questions from the CDC to check for COVID 19 symptoms.  If you answer no to all questions you are good to come in.  If you answer yes to any question please call and reschedule until you feel better 🙂

4.  We do not take walk ins at this time PLEASE CALL, EMAIL OR TEXT TO MAKE AN APPOINTMENT.

During the COVID-19 pandemic, the safety and well-being of our patients, staff and doctors is our first priority. Our team will continue to go above and beyond the expectations for optometry practices so that everyone who enters our practice will feel safe. We are sure that you are well aware of the concerns about COVID-19, and we would like you to know the steps we are taking. These measures include, but are not limited to:

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An Expectations Checklist—For All of Us

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Precautions You should Be Taking

  • ALL patient encounters will be by appointment. Walk-ins will not be allowed.
  • Your temperature will be taken before entering the building.
  • All patients must complete a COVID-19 questionnaire upon arrival at the practice
  • No paperwork – appointments now require pre-registration on our website
  • We ask that you arrive at your appointment alone unless you are a minor and require adult supervision then we will allow one caregiver inside with the child.
  • Patients may be asked to wait in their car for their appointment, depending on how many people are in the practice at any given time
  • We ask that upon entering our clinic, that you immediately wash your hands with soap and water or hand sanitizer
  • Anyone who enters the building will be required to wear a face mask. If a patient does not have a mask, we will provide one at the front door.
  • We may ask you to leave the office if you show flu-like signs, cold/fever, or coughing
  • Staff will not shake hands with any of our patients. Please don’t take it personally. 🙂
  • We will be practicing safe distancing within the clinic and we ask that you do your best to keep a minimum of 6 feet between you and other patients.
  • Coming out to your car to dispense glasses and contact lenses (curbside pickup)
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Steps Our Practice is Taking

  • Appointment times will be spaced further apart to ensure social distancing.
  • Hand sanitation stations are available at the entrance and throughout the practice
  • Plexiglass shields have been installed at the front check-in desk
  • All of our staff and doctors will be wearing appropriate Personal Protective Equipment (PPE) including gloves, masks and face-shields
  • Spread-out patient chairs in the optical and reception area – at least 6 feet apart. Every chair will be disinfected between each use.
  • Each pre-testing and examination rooms are disinfected after every patient exam, including all surfaces, instrumentation, door handles, and equipment.
  • We will disinfect frames after a patient has contact with them.
  • Regularly cleaning and disinfecting railings, door handles, counters, reception room areas, and all spaces where public interaction occurs.
  • Limiting the number of patients in the office or any area at one time
  • The exam room and pretesting instruments will be disinfected after every patient.
  • We will be aware of common “touch points” within the clinic such as doorknobs, counters, keyboard, phones, credit card machines, pens, etc… and will be disinfecting these as often as possible
  • All reading material has been removed from the waiting area.
  • Pens will be sanitized after each use by a patient.
  • No signatures on credit card receipts – touchless transactions when possible
  • Deep cleaning at the end of each day
  • Discussions with doctors and staff will be kept to a minimum. Follow up phone calls or telehealth video conferencing will be used as often as possible
  • IT thermometer testing for staff and patients

1 Book
2 Info
3 Contact
4 Confirm
  • Appointment requests are sent to your practitioner using regular email so please do not enter confidential information.

Dr Figler has enjoyed the many years of seeing patients at Family EyeCare Clinic and Kane and Figler Optometry and appreciated their confidence in his skills. The growth of his own practice in Slavic Village requires more of his attention located at 7211 Broadway Ave Cleveland, OH or call 216-641-0055 or visit his website broadwayoptical.net. We wish him the best of luck from the Family EyeCare Clinic.

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Family Eye Care Clinic has always offered low touch eye exams with our electronic equipment. Make your appointment today for your no-touch eye exams. We have taken additional measures for your and our teams’ safety.

Click here to see our COVID-19 pandemic protocols Read Our Blog Post…