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What to Expect at Your Appointment

We appreciate the trust and confidence you place in us to provide you with your best eye health and sight correction.

On the day of your scheduled office visit:

  • Please complete and submit all forms under the patient forms.
  • Bring any eye health or medical insurance cards.
  • Bring a list of all medications you are currently taking.
  • Bring your current eyeglasses, current sunglasses and reading or computer glasses with you.
  • AND the means to pay any deductible, co-pay, or overages the day of your scheduled visit.

Once you have scheduled and reserved an appointment in the unfortunate event you are unable to keep your appointment, for any reason, we kindly request your 48 hour advance call to reschedule.

Fees

We request payment for your non-covered eye health fees at the time services are provided, including your responsibility for co-payments and deductibles.

Your eyewear is very carefully custom crafted specifically for you. We will request payment prior to ordering so we may start the laboratory process to complete them in a timely manner for you.

When your new eyewear is precise and meets our demand we will call you for a finished fitting and alignment.

We look forward to providing you with excellence in your eye health care!

What to Expect

Here’s what you may expect and what we request in order to make your office visit effective and efficient for you.

It is a 7 step process and we will be with you for approximately 1.5 hours.

  1. Initial Testing
    A technician will complete tests that the doctor needs before the doctor examines your eyes.
  2. Dilating Your Eyes
    Often, the dilation is necessary for the doctor to examine and evaluate your eye health. The dilation step requires about 25 minutes for the pupils to become large enough for the eye doctor to see inside your eye. This is painless important to maintain best eye health
  3. Doctor Evaluation
    The doctor will examine the health of your eyes, address your questions, and provide advice and choice.
  4. Optical and Contact lenses
    If required, optical will follow the doctor advice and fill your prescriptions precisely.
  5. Pre-appoint and Checkout
    We will schedule your yearly exam at checkout and collect any fees or co-payments from you on the day of service.
  6. Your Scheduled Return
    In the event you will return for additional diagnostic testing, at the request of the doctor, we will schedule for your convenience.
  7. To DECREASE your wait time at the office BEFORE YOU ARRIVE, fill out all forms, and BRING all finished paperwork to your appointment 15 minutes before your reserved doctor visit.

1 Book
2 Info
3 Contact
4 Confirm
  • Appointment requests are sent to your practitioner using regular email so please do not enter confidential information.

Dr Figler has enjoyed the many years of seeing patients at Family EyeCare Clinic and Kane and Figler Optometry and appreciated their confidence in his skills. The growth of his own practice in Slavic Village requires more of his attention located at 7211 Broadway Ave Cleveland, OH or call 216-641-0055 or visit his website broadwayoptical.net. We wish him the best of luck from the Family EyeCare Clinic.

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During this time of limited hours we can help!

If you need to pick up glasses or contact lenses during our limited hours please contact us. We can either mail or provide a drive-up service at the office.

If you would like to order contact lenses please call our office or visit our website and register to order your contact lenses on-line. https://www.familyeyecareclinic.biz/eyeglasses-contacts/order-contact-lenses-online/

Need to see the Doctor?

If you have sudden vision loss, eye infection, severe ocular pain, sudden double vision, sudden flashes of light or new floaters; we are available to see you during our limited hours - 9:00 am through 12:00 pm. Call to make an appointment. Please do not bring additional individuals into the office unless necessary. Normal business is anticipated to return on April 6th, 2020 as mandated by the governor.

Our normal everyday standards of cleaning equipment with Lysol and alcohol wipes are still in effect. We are laser thermo testing patients prior to exams, extra cleaning of rooms between exams and team members not feeling well being asked to stay home. If you do not feel well or have symptoms of a cold or flu please reschedule until you feel better.

Yours in Eye Care,

Dr. Brian Kane