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Our WOW Guarantee

black dogDid the dog eat Your Glasses? We Have You Covered!

We Offer You Our WOW Guarantee

Our frames and lenses are guaranteed, regardless of the circumstances. Whether you had an accident or the dog chewed on them, our guarantee stands.

WOW

The WOW Frame & Lens Guarantee

Family EyeCare Clinic would like to thank you for choosing our office for your eyewear needs. The eye care staff in our office are professional, knowledgeable, and prepared to help you whichever way they can.

Our Total Guarantee

If breakage of any kind occurs, for any reason, in the 12 months following your purchase, we will replace the frame or lenses for a co-payment of $25.00.

Important Eyewear Information

  • Use a soft cloth to clean your glasses, not paper towels, to prevent scratching.
  • Chemicals such as hairspray and window cleaner can cause damage to your lenses and frames. Use only spray approved by your optometrist, or use plain water when cleaning the lenses and frames.

*Fine print: Our guarantee varies according to insurance, union, or vision care plans. The guarantee does not cover theft or loss. In the event that you need to use our guarantee, you will be asked to return the old lenses and/or frames in exchange for an undamaged pair.

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  • Appointment requests are sent to your practitioner using regular email so please do not enter confidential information.

Dr Figler has enjoyed the many years of seeing patients at Family EyeCare Clinic and Kane and Figler Optometry and appreciated their confidence in his skills. The growth of his own practice in Slavic Village requires more of his attention located at 7211 Broadway Ave Cleveland, OH or call 216-641-0055 or visit his website broadwayoptical.net. We wish him the best of luck from the Family EyeCare Clinic.

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During this time of limited hours we can help!

If you need to pick up glasses or contact lenses during our limited hours please contact us. We can either mail or provide a drive-up service at the office.

If you would like to order contact lenses please call our office or visit our website and register to order your contact lenses on-line. https://www.familyeyecareclinic.biz/eyeglasses-contacts/order-contact-lenses-online/

Need to see the Doctor?

If you have sudden vision loss, eye infection, severe ocular pain, sudden double vision, sudden flashes of light or new floaters; we are available to see you during our limited hours - 9:00 am through 12:00 pm. Call to make an appointment. Please do not bring additional individuals into the office unless necessary. Normal business is anticipated to return on April 6th, 2020 as mandated by the governor.

Our normal everyday standards of cleaning equipment with Lysol and alcohol wipes are still in effect. We are laser thermo testing patients prior to exams, extra cleaning of rooms between exams and team members not feeling well being asked to stay home. If you do not feel well or have symptoms of a cold or flu please reschedule until you feel better.

Yours in Eye Care,

Dr. Brian Kane